Instant nude messaging - Outlook offline address book not updating exchange 2016

I might have a problem with my Offline Address Book in Outlook.For me, new colleagues are not showing up and the contact pictures aren’t displaying either.

outlook offline address book not updating exchange 2016-29

If the update mechanism appears to be broken for you, it could be because of a corruption in your OAB or in your mail profile.

In that case, you can completely reset it by deleting the files making up the OAB or by recreating your mail profile.

When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well.

This is called the Offline Address Book and is being generated on the Exchange server.

Exchange 2013 has gone through an evolution in the way the Offline Address Book is generated and maintained.

While most of the changes are advantageous, I ran into a chink in the armor while working with a customer who was having an issue with Exchange 2013 DAG replication.

Even though Outlook is the last in the chain, it is often the first level where the troubleshooting takes place as usually this is where the request is coming from.

And since this website’s main focus is on Outlook, it makes sense to start with Outlook as well ;-).

Many steps were taken to find what is happening and how to solve it, and I'm not going to waste your time on each.

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